We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return in accordance with the terms below. 

Return Eligibility - Returns must be requested within 30 days of delivery. Items must be unused, in original condition, and in original packaging. Proof of purchase (order number) is required.

How to Request a Return - To initiate a return, please contact us at: hello@knowthyself.space Please include: order number and reason for return. Once approved, we will provide return instructions. 

Return Shipping - Return shipping costs are the responsibility of the customer. Original shipping fees are non-refundable. Items remain your responsibility until received by us. 

Damaged or Defective Items - If your item arrives damaged or defective, please contact us as soon as possible. We will provide a replacement at no additional cost and will cover all associated shipping costs. 

Refunds - Refunds are processed within 5–10 business days after inspection. Refunds will be issued to the original payment method. Processing time may vary depending on your payment provider. 

Exchanges - We do not offer direct exchanges. If you would like a different product, please return your original item for a refund and place a new order separately.